Hey had the same problem and got it fixed about 3 weeks ago at the dealer. I was going to find out how to do it my self but since my water pump went out I had them do it for me while they were repairing the water pump.
Unfortunately, sounds like you got an @$$ of a tech. Some are like that some aren't. I will try and find out for you and let you know. unless someone here can tell you before hand.
Since I have no option but to park outside I am prone to have this happen so I will need to get the info for myself anyways.
---------- Post added at 09:28 AM ---------- Previous post was at 09:27 AM ----------
OH and as for the screen thing being $192 I am going to say that Lowes/Home Depot are you friends and can get the parts cheaper. lol
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